Contact Us
We’re Here to Help
Have a question about a product, your order, shipping, returns, or anything else related to shopping at YGALLURE?
Our customer service team is here to help make your experience as simple and straightforward as possible. Whether you need assistance before placing an order or have a question after your purchase, feel free to get in touch with us.
Get in Touch
The easiest way to contact YGALLURE is by email or phone.
Email: service@ymlintl.com
Phone: +1 (845) 299-6427
When contacting us about an existing order, please include your order number and the email address used during checkout whenever possible. This helps us locate your order and assist you more efficiently.
We aim to respond to customer inquiries as promptly as possible during regular business days.
Our Business Address
YGALLURE is operated by YUANGUO EMPORIUM LLC in California, United States.
YUANGUO EMPORIUM LLC
107 E Garvey Ave #339
Monterey Park, CA 91755
United States
Please note that this address is provided for business contact purposes. If you need to return an item, please contact our customer service team first and follow the return instructions provided to you. Do not send a return without authorization.
Need Help With an Order?
Before contacting us, the information below may help answer some common questions.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation containing available tracking information.
Tracking updates may not appear immediately after a shipping label is created, so please allow some time for the carrier to update the tracking status.
Order Changes
If you need to change your shipping information or request an adjustment to your order, contact us as soon as possible at service@ymlintl.com.
Once an order has entered processing or has already shipped, we may not be able to make changes.
Shipping Questions
Shipping times may vary depending on the destination, order processing requirements, carrier conditions, and other factors.
For detailed information about processing and delivery, please refer to our Shipping & Delivery Policy.
Returns & Refunds
If you would like to request a return, exchange, or report an incorrect or damaged item, please contact us before sending anything back.
Our team will review your request and provide the appropriate next steps according to our Return & Refund Policy.
Product Questions
Not sure about a product before ordering?
You can contact us if you need help with product information, sizing, available options, or other details relating to our collections, including:
Activewear · Women’s Fashion · Shoes · Bags · Jewelry · Watches · Eyewear
Send your question to service@ymlintl.com, and please include the product name or product page link when possible.
Business, Media & Collaboration Inquiries
For business partnerships, media inquiries, creator collaborations, or other professional opportunities, please email:
To help us direct your message appropriately, you may use a subject such as “Business Inquiry,” “Media Inquiry,” or “Collaboration.”
Feedback Is Always Welcome
We want YGALLURE to continue improving.
If you have feedback about your shopping experience, our products, or our website, we welcome hearing from you. Customer feedback helps us understand what works well and where we can do better.
For any questions or comments, contact us at:
YGALLURE
Operated by YUANGUO EMPORIUM LLC
Email: service@ymlintl.com
Phone: +1 (845) 299-6427
Address: 107 E Garvey Ave #339, Monterey Park, CA 91755, United States